Unemployment allowance - notification to the Austrian Public Employment Service (AMS)

table of content

General information

If you are looking for work, you have to report certain changes in your circumstances to the AMS.

Affected

Persons receiving unemployment benefits

Requirements

If you start a new job, you must report this to the AMS immediately. This also applies to marginal employment (→ USP) (geringfügige Beschäftigungen).

The following circumstances must be reported to the AMS without delay and in any case within one week of the event occurring:

  • Changes in financial circumstances
  • Relocation
  • Time spent abroad
  • Time off sick and hospitalisation
  • Any change of significance for further eligibility and the amount claimed.

During time spent abroad no unemployment allowance is generally payable (‘suspension’). However, under certain circumstances, a claimant may be approved to draw unemployment allowance at the same time. More detailed information under the heading ‘Unemployment allowance - suspension’ can also be found at oesterreich.gv.at.

Anyone failing to meet the AMS control notification deadline will lose the right to draw benefits from that day to the date on which they personally report in again. Under certain circumstances, this will shorten the unemployment allowance eligibility period.

Deadlines

Anyone who has started a new job must report this immediately to the AMS.

Competent authority

The competent authority will be the competent regional office of the AMS (→ AMS)German text. This will usually be the office closest to where you live.

Procedure

For notice to the AMS  of deregistration for a person starting new work or for another reason (e.g. time off sick or time spent abroad), an online service is available.

Required documents

The documents/evidence you are required to provide will vary depending on your individual circumstances. For further information, please contact the competent regional office of the AMS (→ AMS)German text.

Costs and fees

There are no charges payable.

Further information

Anyone receiving compensation from one or more sources of work which taken together does not exceed the marginal employment threshold is still considered unemployed and, provided they meet the requirements, is entitled to unemployment allowance.

Online guide and calculator

 Further links

Legal basis

Arbeitslosenversicherungsgesetz (AlVG)

Link to form

eAMS-Konto (→ AMS)German text

Authentication and signature

In person: Report to the competent regional office of the AMS (→ AMS)German text

Electronically: Report using your eAMS-Account (→ AMS)German text (you can request login details on your eAMS-Account (→ AMS)German text, over the phone, by sending an e-mail to the regional AMS office, or via FinanzOnline (→ BMF)German text).

Means of redress or appeal

If you appeal a decision by the AMS, you can object to it up to four weeks after the original decision is delivered to you. The regional office has ten weeks to reach a provisional decision on any complaint. If the regional office fails to reach a provisional decision, or if this decision is appealed to the Federal Administrative Court (Bundesverwaltungsgericht) within two weeks, the Federal Administrative Court will rule on the case.

Assistance and problem-solving services

The AMS provides ombudsman services in each of Austria's provinces.

Translated by the European Commission
Last update: 19 April 2024

Responsible for the content: Federal Ministry of Labour and Economy