Unemployment allowance - notification to the Austrian Public Employment Service (AMS)

Certain circumstances during the period of job seeking must be reported to the AMS in good time. 

Persons receiving unemployment benefits

If you start a new job, you must report this to the AMS immediately. This also applies to marginal employment (USP) (geringfügige Beschäftigungen).

The possibility of earning additional incomethough marginal employment (geringfügige Beschäftigung) while receiving unemployment benefits or emergency assistance will be restricted from 1 January 2026. In future, parallel marginal employment will only be possible in exceptional cases. Further information can be found under Unemployment benefit – general information and entitlement and Unemployed in marginal employment? New developments from 1 January 2026 | AMS.

The following circumstances must be reported to the AMS without delay, at the latest within one week of the event occurring:

• Changes in economic circumstances
• Relocation
• Stays abroad
• Sick leave or hospitalisation
• Any change relevant for further eligibility and the amount claimed.

During time spent abroad no unemployment allowance is generally payable ("suspension"). However, under certain circumstances, a claimant may be approved to draw unemployment allowance at the same time. More detailed information under the heading ‘Unemployment allowance - suspension’ can also be found at oesterreich.gv.at.

Anyone failing to meet the AMS control notification deadline will lose the right to draw benefits from that day to the date on which they personally report in again. Under certain circumstances, this will shorten the unemployment allowance eligibility period.

Anyone who has started a new job must report this immediately to the AMS.

The competent authority will be the competent regional office of the AMS (AMS)^{German text}. This will usually be the office closest to where you live. Persons who participate in retraining, further training or reintegration measures on behalf of the AMS can also report and re-register after interruptions in benefit receipt with the respective training provider.

For notice to the AMS  of deregistration for a person starting new work or for another reason (e.g. time off sick or time spent abroad), an online service is available.

The documents/evidence you are required to provide will vary depending on your individual circumstances. For further information, please contact the competent regional office of the AMS (AMS)^{German text}.

There are no costs or fees.

Further links

• Online deregistration (AMS)^{German text}
• eAMS account (AMS)^{German text}
• Resignation, reasonable employment, failure to meet control notification deadlines (AMS)^{German text}
• Unemployment allowance (AMS)^{German text}
• AMS offices (AMS)^{German text}

Arbeitslosenversicherungsgesetz (AlVG)

eAMS-Konto (AMS)^{German text}

In person: Report to the competent regional office of the AMS (AMS)^{German text}

Electronically: Report using your eAMS-Account (AMS)^{German text} (you can request login details on your eAMS-Account (AMS)^{German text}, over the phone, by sending an e-mail to the regional AMS office, or via FinanzOnline (BMF)^{German text}).

If you appeal a decision by the AMS, you can object to it up to four weeks after the original decision is delivered to you. The regional office has ten weeks to reach a provisional decision on any complaint. If the regional office fails to reach a provisional decision, or if this decision is appealed to the Federal Administrative Court (Bundesverwaltungsgericht) within two weeks, the Federal Administrative Court will rule on the case.

The AMS provides ombudsman services in each of Austria's provinces.