Emergency numbers
- Emergency numbers
- Support services in cases of violence against women and girls
- Other support services for people affected by violence
- Service lines
- Helplines for social matters
- Breakdown services
- Rescue and repatriation services
- Ambulance and patient transport services
- Doctors, rehabilitation centres, hospitals, etc.
- Home emergency call systems
- Statutory health insurance, social security and accident insurance providers
- Competent ministries
- Disaster relief and civil protection
Advice
Deaf and hard-of-hearing people can use the accessible emergency app DEC112German text to chat with an emergency call centre when they have an emergency. Through text chat, they can receive professional help in an emergency. In addition, their current location and health details (optional) are automatically sent to the emergency call centre. This enables rapid assistance. Regardless of this, deaf or hard-of-hearing people can still contact the police by fax or text message on 0800 133 133.
If, in the event of an immediate threat (domestic violence), it is not possible to make a voice or text-based emergency call, a so-called "Stiller Notruf" (silent emergency call)German text can be sent to the police via the DEC112 app. To do this, you must either save your exact address in the app or enter it in the chat.
Emergency numbers
Telephone number |
|
|---|---|
| Single European emergency number | 112 |
| Fire service | 122 |
| Gas emergency | 128 |
| Police | 133 |
| Mountain rescue | 140 |
| Emergency doctor | 141 |
| Crisis hotline | 142 |
| Ambulance service | 144 |
| Emergency services for children and young people | 147 |
| Poison centre | 01 406 43 43 |
The emergency numbers can be called free of charge from any phone in Austria (European emergency number: from any EU country). The European 112 emergency number can also be called from locked mobile phones (without needing to enter a PIN).
Advice
Crisis assistance Upper Austria – crisis hotline 0732 2177
The employees of the crisis assistance Upper Austria and of the crisis intervention team of the red cross are available to you with feelings of loads and excessive demands at the crisis hotline 24 hours daily under the Hotline 0732/2177 or in the context of online crisis consultation under krisenhilfeooe.atGerman text.
Service lines
Telephone number |
|
|---|---|
| Pharmacy services | 1450 |
| Patient transport | 1484-(x) (only works with the extension for the respective patient transport service; only available in some regions) |
| Regional alert centresGerman text |
|
| SMD – Sozial Medizinischer Dienst (Socio-medical Service) | 050 141 |
| Austrian health hotline | 1450 |
Helplines for social matters
Telephone number |
|
|---|---|
| Hotline for missing children | 116 000 |
| Helpline for crime victims | 116 006 |
| Non-emergency medical assistance | 116 117 |
| Emotional support helpline | 116 123 |
Breakdown services
Rescue and repatriation services
Telephone number |
|
|---|---|
| Air Ambulance in Vienna | domestic: 1 800 424 9000 (international: 1 832 900 9000) |
| Medical Air Ambulance Service Austria | 01 662 50 50 |
| Tyrol Air AmbulanceGerman text | 0512 22 422 100 |
| FAA Flight Ambulance Austria | 01 996 50 00 |
Ambulance and patient transport services
- Rotes Kreuz (ÖRK)German text
Rotes Kreuz, or the Red Cross, provides ambulance and medical services. It also has a disaster relief service, which is on standby 24/7 for operations in Austria and abroad. - Arbeiter-Samariter-Bund Österreichs (ASBÖ)German text
Arbeiter-Samariter-Bund Österreichs is a voluntary association that provides social, ambulance and medical services. It specialises in maritime rescue. - Die JohanniterGerman text
Die Johanniter provide ambulance and patient transport services, home healthcare services, social services and disaster relief. - Verein Grünes Kreuz SteiermarkGerman text
Verein Grünes Kreuz Steiermark is the second-largest ambulance and patient transport service in the Austrian province of Styria. - Malteser Hospitaldienst Austria (MHDA)German text
Malteser Hospitaldienst Austria was set up in the wake of the Hungarian revolution of 1956 and, in line with the mission of the Order, is still actively involved in disaster and civil protection today. - Sozial Medizinischer Dienst Österreich (SMD)German text
SMD helps people in emergency situations and looks after those who are ill and in need of care. - Wiener BerufsrettungGerman text
Wiener Berufsrettung carries out rescue operations as part of the Vienna rescue association and provides assistance in the event of disasters.
Doctors, rehabilitation centres, hospitals, etc.
The Federal Ministry of European and International Affairs offers a service to find a doctor abroad.
You can use the ApothekerkammerGerman text website to find a pharmacy (Apothekerkammer)German text.
The Austrian health portal gesundheit.gv.atGerman text provides information on health and healthcare services. It also offers the following search functions:
- Doctors (Health Portal)German text
- non-medical healthcare providers (Health Portal)German text
- Rehabilitation centers (Health Portal)German text
- Self-help groups (Health Portal)German text
- Hospitals (Health Portal)German text
Statutory health insurance, social security and accident insurance providers
- Österreichische Gesundheitskasse (ÖGK)German tex
- Association of Austrian Social Insurance InstitutionsGerman text
- General Accident Insurance Institution (AUVA)German text
- Insurance Institution for Public Sector Employees and Rail and Mine Workers (BVAEB)German text
- Social Security Institution for the Self-Employed (SVS)German text
Competent ministries
- Federal Ministry of European and International AffairsGerman text
Provides information and assistance in the event of accidents abroad. - Federal Ministry of the Interior – Civil ProtectionGerman text
Provides information on civil protection, self-protection, international disaster relief and the Federal Alert Centre (the central office for the Austrian alert and alarm system). - Federal Ministry of Labour, Social Affairs, Health, Care and Consumer ProtectionGerman text
The responsible body for all health matters. It also provides information on social security issues, accidents at work, labour law matters, and hospitals and rehabilitation centres.
